Last updated: July 4, 2026
These Terms of Service ("Terms") form a binding agreement between you ("you", "Client") and NetSquad Graphics, a creative studio based in the United States with its registered office at 1905 Rolling Green Ct, Pfafftown, NC 27040, United States ("NetSquad Graphics", "Company", "we", "our", "us"). We are a creative studio serving clients in the United States and worldwide. Please read these Terms carefully before engaging our services. We recommend you have your own legal advisor review any agreement before signing; nothing on this page is legal advice.
NetSquad Graphics provides four categories of professional services: brand identity, graphic design, web design, and creative technology. Within these disciplines we deliver capabilities such as naming and logo systems, brand guidelines, print and packaging artwork, editorial and presentation design, website design and build, content-managed sites, motion and animation, and interactive or generative work. These Terms govern every engagement unless a separately signed agreement expressly states otherwise. Where a signed proposal, statement of work, or quote (a "Proposal") conflicts with these Terms, the Proposal controls for that engagement.
A project begins when we issue a written Proposal and you accept it. The Proposal defines the agreed scope, deliverables, timeline, fees, currency, and any assumptions or exclusions.
Each Proposal defines the number of revision rounds included for the relevant deliverables. A revision round is a consolidated set of feedback returned to us as a single batch. Revisions must stay within the originally agreed scope. Work that exceeds the included rounds, or that changes the agreed scope, is treated as a change request and quoted separately before we proceed.
Subject to full payment of all amounts due for an engagement, ownership of the final deliverables created specifically for you under the Proposal transfers to you on receipt of that payment. Until full payment is received, all deliverables, working files, and associated intellectual property remain the property of NetSquad Graphics.
Successful delivery depends on your timely cooperation. You agree to provide:
You are responsible for the legality and accuracy of content you provide and for compliance with the laws and platform policies that apply to your business.
Any dates and durations in a Proposal are good-faith estimates that assume timely input from you. Delays in delivering content, approvals, access, or payments may shift the schedule accordingly. We will communicate material changes to a timeline as soon as we are aware of them. We are not responsible for delays caused by your action or inaction, or by third parties outside our reasonable control.
Our services often rely on platforms we do not own or control, including but not limited to Google, Meta, Shopify, WooCommerce, hosting providers, payment processors, email and CRM tools, and other third-party services. We do not control and are not responsible for those platforms' availability, policies, pricing, algorithm changes, account decisions, outages, or data handling. Changes by a third-party platform may affect deliverables or results, and any required platform subscriptions or ad spend are your responsibility unless the Proposal states otherwise.
Commercial outcomes from creative work depend on many factors beyond our control — including market conditions, competition, budgets, product fit, pricing, and the policies and algorithms of third-party platforms your business relies on. We apply professional methods and reasonable effort, but we do not guarantee any specific business result — such as search rankings, traffic levels, conversion rates, sales, or revenue — from any design, website, or creative deliverable. Any projections or examples we share are illustrative and not a promise of results.
To the maximum extent permitted by applicable law, the total aggregate liability of NetSquad Graphics, its directors, officers, employees, contractors, and affiliates arising out of or in connection with these Terms or the Services — whether in contract, tort (including negligence), strict liability, or otherwise — shall not exceed the total fees actually paid by you to us for the specific engagement giving rise to the claim during the three (3) months immediately preceding the event giving rise to liability. In no event shall NetSquad Graphics be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including without limitation lost profits, lost revenue, lost data, business interruption, or loss of goodwill, even if advised of the possibility of such damages. Except as expressly set out in these Terms, all other warranties, conditions, and representations, express or implied, statutory or otherwise — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement — are excluded to the fullest extent permitted by applicable law. Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, or any liability that cannot lawfully be excluded.
Either party may terminate an engagement with written notice as set out in the applicable Proposal, or where no notice period is stated, on fourteen (14) days' written notice. Retainer engagements may be cancelled in line with our Cancellation Policy. On termination:
These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of the State of North Carolina and the federal laws of the United States applicable therein, without regard to conflict-of-law principles. The parties will first attempt to resolve any dispute through good-faith negotiation. If a dispute cannot be resolved informally, the parties irrevocably attorn to the exclusive jurisdiction of the courts of the State of North Carolina located in Forsyth County, save that NetSquad Graphics may seek injunctive or equitable relief in any court of competent jurisdiction. For clients outside the United States, this choice of law and forum applies regardless of where you are located.
If you opt in to receive marketing communications from us by email or SMS, you agree to the following:
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of our Services after a change takes effect constitutes acceptance of the revised Terms. Where changes are material, we will provide reasonable notice by email or a prominent notice on the Site. These Terms, together with our Privacy Policy, Refund Policy, Cancellation Policy, Cookie Policy, and Disclaimer, form the entire agreement between the parties and supersede prior communications on the same subject. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect.
This page is a general template and not legal advice. We recommend you have a qualified lawyer review these Terms before relying on them.
